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The Pool Renovation Process

As we prepare to start your job, there are important things you should know. First, your project is major construction. We built our company, from the ground up, for pool renovation, not new construction. We use hoses and buckets, not backhoes and heavy equipment. We're used to working around mature vegetation. That means we're a heck of a lot LESS noisy, dusty and messy than companies that do both new construction and renovation. But, at times, your backyard will be noisy, dusty and messy. That's simply the nature of this level of construction.

To minimize any potential inconvenience:

Move furniture, potted plants or any movable items out of the way.

Close your windows to reduce noise and dust.

Keep pets inside. Your gate will remain open the entire time our crew is in your backyard. Please make all necessary arrangements.

Communicate. We do our best to let you know what's going to happen before it does. With schedules that depend on weather, equipment and materials, we can't always do that. And, during our busy season -- January through June -- you may need to wait a few more days to start your project.  So please, if you have a question or concern, call us.

What to Expect


There are several stages of construction. The following briefly explains what happens during each. Pay special attention to the Post Construction Stage, that's when we turn your pool back over into your care.

Preparation Stage
Before we resurface your pool's interior and begin any additional construction, your pool must be drained and the existing surface prepared. If your pool isn't already empty we drain it into your outside sewer drain or into the street in accordance with the laws of your city.

After your pool is drained, DO NOT TURN YOUR POOL LIGHT ON. This will burn out the bulb and may even break the lens (pool lights are water cooled).

Once the pool is drained we prepare the interior surface. This can
take the form of tile clean
ing (if you requested this service), "chipout" or "bond coating." Our goal here is to prepare the surface for proper bonding with the new surface. If we chip out your pool, a crew uses power tools to chip out most of the old plaster. Bond coating combines chipping out the top portion of the plaster and power-washing the remaining surface with a super high speed jet spray. Both processes can be noisy.  A friendly "heads up" to your neighbors would not be unappreciated. All debris is removed from your yard by bucket.

Construction Phase

The construction phase has two parts: outside the pool first; then inside the pool. We do everything outside the pool first; install tile, re-plumbing, install new equipment, redo your deck, add boulders or a water feature or place the barbeque and/or fireplace. We work outside the pool first to guard against debris falling into and damaging a new interior surface.

The final stage of construction is redoing the interior of your pool with the type and quality of surface you selected. The process varies slightly depending on the surface.

Plaster and Colorquartz

For many people, the first time they see their pool's interior without water is when we resurface it. Regardless of the surface you select, it is very much a product of nature; basic materials hand smoothed and finished into a naturally imperfect surface. To achieve this, we first cover your decking with plastic for protection against overspray.

Plaster is mixed in our truck and fed under pressure through a hose to your pool where it is sprayed on the interior surface. If you select Colorquartz, the quartz and any color you requested are mixed into the plaster at the truck.  A crew then "shoots" your pool and hand trowels the entire surface to smooth and set the plaster. Your garden hose is placed in the pool to begin the filling process and we do a final clean up. It's important to remember: do not turn the water off until the pool is completely full.  Doing may create a permanent ring.  If you're concerned the pool may overflow at night or when you're at the office, simply slow the water flow or have a neighbor check.  But don't turn the water off until it reaches the water tile line. 

Pebble

A proprietary blend of cement, pebbles and other strengthening components is mixed at the truck (along with color, if requested) and fed under pressure through a hose to your pool where it is sprayed on the interior surface. We then hand trowel the entire surface to smooth and set the pebble/material mix and gently wash the pebbles to expose their natural beauty.

We return the next work day to acid wash the surface. This reveals the pebbles and puts the final finish on the surface. Your garden hose is placed in the pool to begin the filling process and we do a final clean up and remove the slurry box. The true beauty of a Pebble surface isn't seen until the pool is filled and the water has a chance to clear and you return your water to proper chemical balance. So be patient!

Post Construction

A few things you need to know:

When our plaster crew leaves they will put your garden hose in the pool and begin filling it. Do not turn the water off until the pool is completely full. Completely full means when the pool water reaches the middle of the water line tile or when your surface skimmer is half full of water. If you turn the water off before it's full, a permanent ring may form around the pool.If you feel your pool may overflow at night or when you're at the office, simply slow the water flow or have a neighbor check.  But don't turn the water off!  Also, do not wash down or spray the sides, sudden cooling may damage the plaster.

Do not enter your pool until it is completely full of water. 

If you have a pet that loves the water, keep it inside. You can damage your new surface if the pool is entered too soon.

After the pool is full you may notice plaster dust at the bottom. This is a normal reaction. However, it's important you brush your pool regularly until the filter has a chance to pull the dust out of the water.

Brush your pool at least four times a day until your filter has cleared the plaster dust from the water.

Run your filter pump 24 hours a day until the water has cleared, checking the pool pressure regularly and backwashing when necessary (when your pressure rises 5 to 10 pounds over your normal, clean running pressure).

Begin testing and adding chemicals to balance the water chemistry immediately after your pool is full. Consult Universal Pool & Spa's service professional if you do not know how to test your pool's chemistry.

A few things you'll appreciate knowing:

Our people
It's easy to look out into your yard and only see "a bunch of laborers."  The reality is many of our crew members have been with us for years, and we work hard to keep them (with a pay and benefits package rarely seen in our industry).

Your pool will be plastered by, in our humble opinion, the finest pool plaster craftsmen in the Mid-Atlantic. 

Our materials

It's just cement. . .isn't it? That's what most people think, including many companies currently satisfied buying their material from local suppliers. We only buy the best products with a history of success.



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